Luxury Sales Representative Hong Kong

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China YOOX NET-A-PORTER GROUP Full time

About NET-A-PORTER


NET-A-PORTER delivers exceptional fashion for discerning women. As the world's leading luxury retailer with a global product edit, the site offers an unparalleled curation of high-end designer brands, fine watches, and precious jewelry.


We are interested in speaking with talented individuals who can provide exceptional service levels to our customers. If you are passionate about delivering outstanding customer experiences and thrive in a fast-paced environment, we would love to discuss opportunities further with you.



Job Description

The role is primarily sales-oriented, and will involve creating lasting customer relationships with both new and existing clients. You will be responsible for providing exceptional service levels to ensure that our customers enjoy the best shopping experience, the latest trends, and best designs - wherever they are.



Key Responsibilities:

  • Proactively assist personal shoppers to target and build personal relationships with high-value customers in the APAC region.
  • Develop an understanding of your customers' fashion and lifestyle preferences.
  • Identify customers' shopping spend and trends season on season, feedback to your seniors, and follow up with the relevant strategy.
  • Ensure that sales leads are identified and prioritized in your daily workload.
  • Maximise the use of technology available to meet your sales targets.


Requirements:

To be successful in this role, you will need to possess excellent communication skills and be confident in networking and building genuine relationships with customers. You must also be able to demonstrate fluent English and Mandarin language skills, as well as strong computer literacy, particularly in Excel and Outlook.



Benefits

In addition to a competitive salary, we offer a range of benefits, including performance bonus schemes, staff discount, MPF plus voluntary contribution from the company, multi-purpose insurance, rental reimbursement program, flexible working hours, and a chance to be part of a fun and caring team.



Compensation and Benefits

We offer a competitive salary of HKD 45,000 - 60,000 per month, depending on experience, plus additional benefits, including health insurance, retirement plan, and generous paid time off.


Please note that the salary range may vary based on individual qualifications and experience.



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