Global AV Support Specialist

23 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

About the Role

Kinly's Global Services is seeking a highly skilled and experienced Audio Visual (AV) support specialist to join our team. As an AV Subject Matter Expert, you will be responsible for providing technical support to clients across the globe, ensuring that their audio visual systems are functioning optimally.

Key Responsibilities

  • Provide in-depth troubleshooting and user support for reported service issues, often remotely
  • Deliver user-training to end clients and support teams on best practices for system use and support scenarios
  • Fault-find complex audio visual and video conferencing systems under pressure
  • Configure and fault-find digital sound processors, IPTV systems, and other AV equipment
  • Support project managers in delivering projects successfully
  • Liaise with suppliers and manufacturers to stay up-to-date with the latest AV technologies

Requirements

  • Excellent technical knowledge of AV & VC equipment
  • Good understanding of computer software and hardware systems
  • Networking knowledge to fault-find audio and video conference networks
  • Able to read and work to schematic drawings

Benefits

  • Negotiable salary (£50,000 - £70,000 per annum)
  • Opportunity to work with leading global brands
  • Professional development opportunities
  • Hybrid working policy allowing for a mix of office and home working

About Kinly

Kinly is a leading integrator of audio-visual and unified communications solutions, serving as a globally trusted technology advisor to world-class organisations. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals.



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