Retail Training Specialist
1 week ago
We are seeking a highly skilled and experienced Retail Trainer to join our Tea Chateau team. As a Retail Trainer, you will play a crucial role in developing and implementing training programs to enhance product knowledge, selling skills, and customer service excellence among our retail staff.
Key Responsibilities:- Develop and deliver engaging training sessions to improve retail staff knowledge, skills, and performance.
- Assess staff performance through on-the-job coaching, observation, and feedback.
- Collaborate with the HR department and Retail Managers to identify training needs and develop training materials.
- Stay up-to-date with industry trends, product knowledge, and sales techniques.
- Report on training activities and the effectiveness of training programs.
- Proven experience as a Retail Trainer, Field Coach, or similar role within the retail industry.
- Strong knowledge of retail sales techniques, customer service principles, and product knowledge.
- Excellent communication and presentation skills.
- Highly organized with excellent time management skills.
- Ability to work independently and collaboratively within a team.
- Knowledge in Point-Of-Sales (POS) System is a plus.
- Fluent in Chinese (Cantonese and Mandarin) and English.
- Flexible work arrangement and casual wear work environment.
- Enjoy different special leaves - birthday leave, anniversary leave, examination leave & travel leaves.
- Fun working culture with challenges to learn and grow together.
- Rapid growth opportunities for strong performers.
At Vita Green Health Product Company Limited, we are committed to providing our customers with exceptional customer service and product knowledge. If you are a motivated and experienced Retail Trainer looking for a new challenge, please apply today
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