In-Store Training Specialist

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Louis Vuitton Malletier Full time

Job Summary

The In-Store Trainer will be responsible for developing and delivering training programs to enhance the client experience in our retail stores. This role will work closely with the Learning and Development team to design and implement training initiatives that meet the needs of our sales teams.

Key Responsibilities

  • Develop and deliver training programs to improve sales skills, client experience, and product knowledge.
  • Coach and mentor sales teams to ensure they have the skills and knowledge needed to deliver exceptional client experiences.
  • Collaborate with the Learning and Development team to design and implement training initiatives that meet the needs of our sales teams.
  • Provide ongoing feedback and coaching to sales teams to ensure they are meeting their goals and objectives.
  • Manage and monitor the quality and impact of all in-store training initiatives.
  • Partner with the Store Management team to ensure a consistent on-boarding process for new hires.

Requirements

  • At least 5 years of experience in training and development, preferably in the retail industry.
  • Excellent presentation and communication skills.
  • Detail-oriented, organized, persistent, and articulate.
  • Self-motivated, with the ability to think and work independently.
  • Excellent written and verbal communication skills in English and Chinese.

About Louis Vuitton Malletier

Louis Vuitton Malletier is a leading luxury fashion brand that is committed to delivering exceptional client experiences in our retail stores. We are seeking a highly skilled and experienced In-Store Trainer to join our team and help us achieve our goals.



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