Retail Training Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Vita Green Health Product Company Limited Full time
Job Title: Retail Trainer

We are seeking a highly skilled and experienced Retail Trainer to join our Tea Chateau team. As a Retail Trainer, you will play a crucial role in developing and implementing training programs to enhance product knowledge, selling skills, and customer service excellence among our retail staff.

Key Responsibilities:
  • Develop and deliver engaging training sessions to improve retail staff knowledge, skills, and performance.
  • Assess staff performance through on-the-job coaching, observation, and feedback.
  • Collaborate with the HR department and Retail Managers to identify training needs and develop training materials.
  • Stay up-to-date with industry trends, product knowledge, and sales techniques.
  • Report on training activities and the effectiveness of training programs.
Requirements:
  • Proven experience as a Retail Trainer, Field Coach, or similar role within the retail industry.
  • Strong knowledge of retail sales techniques, customer service principles, and product knowledge.
  • Excellent communication and presentation skills.
  • Highly organized with excellent time management skills.
  • Ability to work independently and collaboratively within a team.
  • Knowledge in Point-Of-Sales (POS) System is a plus.
  • Fluent in Chinese (Cantonese and Mandarin) and English.
What We Offer:
  • Flexible work arrangement and casual wear work environment.
  • Enjoy different special leaves - birthday leave, anniversary leave, examination leave & travel leaves.
  • Fun working culture with challenges to learn and grow together.
  • Rapid growth opportunities for strong performers.


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