Customer Service Team Lead

Job DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...

Gravitas Recruitment Group is seeking a seasoned professional to lead our Customer Services team. The ideal candidate will have a strong background in complaint handling and team management, with a proven track record of delivering excellent service and resolving complex issues.The successful candidate will be responsible for:Leading a team of customer...

The West Kowloon Cultural District Authority is seeking a highly skilled and experienced professional to lead our customer service team. As a key member of our team, you will be responsible for managing and supervising a team of customer service representatives to deliver exceptional service to our customers.Key Responsibilities:Manage and supervise a team...

OverviewMillions Kart Private Limited is a dynamic company that empowers individuals to reach their full potential in an entrepreneurial and inclusive work environment.About the RoleWe are seeking a highly skilled Customer Sales Executive to lead a team of representatives, providing exceptional customer service and support.ResponsibilitiesManage a team of...

Job Title: Customer Service ExecutiveVita Green Health Product Company Limited is seeking a highly skilled and experienced Customer Service Executive to join our team.Key Responsibilities:Provide exceptional customer service to our clients, responding to their inquiries and resolving their concerns in a professional and timely manner.Supervise and mentor...

As a key member of the SME Customer Service Team, you will play a vital role in delivering exceptional service to Dah Sing Bank SME Business Banking customers. Your primary responsibility will be to supervise and evaluate the team's activities to generate new business revenue and achieve set objectives.Main Responsibilities:Lead the team to provide all-round...

Company OverviewManulife is a leading international financial services group that helps people make informed decisions about their financial futures. With a presence in Asia, Canada, and Europe, we provide a wide range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.About the RoleWe are seeking an...

At Prudential, we strive to be partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We empower our team members to excel in their roles and make a meaningful impact on our business. This position reports to the Senior Manager of...

Senior Manager, IT ServiceThe Pathos Consultancy Limited is seeking an experienced Senior Manager, IT Service to lead their IT service team. This role requires a strong technical background and excellent leadership skills to manage a team of IT professionals.Key Responsibilities:Manage the IT service support team, ensuring timely closure of tickets and...

Job SummaryThe Service team at Johnson Controls delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. As a Service Team Lead, you will be part of a growing team leading engineers and technicians to maintain and support customer facilities.Key ResponsibilitiesSupervise a team to provide...

Job OverviewMillions Kart Private Limited is seeking a seasoned Sales Team Lead to spearhead our customer experience initiatives. As a key member of our team, you will be responsible for overseeing the customer service process, managing a team of representatives, and ensuring exceptional customer satisfaction.

Job SummaryThe Client Services Team Manager is responsible for overseeing the day-to-day operations of the Client Services Centre in Hong Kong. This role involves managing a team of Advisors, ensuring best-in-class client service is delivered consistently and successfully in line with Dior brand values.Key ResponsibilitiesManage and coach a team of Advisors...

About the RoleWe are seeking a highly skilled and experienced Senior Customer Service Officer to join our Customer Care Team. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key ResponsibilitiesHandle customer inquiries and requests via phone, email, and chatResolve...

At Millions Kart Private Limited, we strive to empower our customers by providing exceptional service and support. The ideal candidate will possess excellent interpersonal and written communication skills, with a strong ability to build relationships with clients and team members.Main ResponsibilitiesOversee a team of customer support representatives to...

As a key member of our Air Logistics team, you will be responsible for leading, directing, and optimizing your local customer care team to continuously provide customer excellence and sustainable growth.Your RoleYou will utilize your strong forwarding and market knowledge to drive service improvement activities, ensuring customer satisfaction with our...

Job OpportunityThe Customer Service Officer will be responsible for handling customer inquiries and resolving issues related to group medical, individual financial, and wealth management products. The ideal candidate will have excellent communication skills, a strong understanding of financial products, and the ability to work in a fast-paced environment.Key...

About the RoleWe are seeking an exceptional Team Lead to join our dynamic team at TMK: Rap & Rolls in Wan Chai, bringing their expertise and charisma to elevate the guest experience.The successful candidate will lead a team of employees during their shift, ensuring tasks are completed efficiently and effectively. They will also serve as a reference point for...

At Prudential, we are committed to creating a culture of diversity and inclusion, where our people can thrive and make a meaningful impact. As a key member of our Customer Contact Centre team, you will play a vital role in delivering exceptional customer experiences and driving business growth.This role reports to a senior manager and is responsible for...

We are seeking a highly skilled Sales Team Lead to join HKT as an Assistant Service Manager. The primary focus of this role is to lead a team of 3-4 Service Sales in achieving the sales target assigned for the year. The ideal candidate should have a strong sales background, excellent communication skills, and the ability to understand and address customer...

Key ResponsibilitiesLead the field service team to monitor daily operations and ensure all workflow executions meet departmental standards and objectives.Collaborate with the business team to provide pre-sales demonstrations to customers, showcasing the capabilities of our medical devices.Deliver high-quality installation services, corrective maintenance,...