Senior Training Specialist
7 days ago
Overview
The ZEISS Group is seeking a dedicated professional to enhance our training initiatives within the optical retail sector. This role is pivotal in promoting our products and ensuring our team is well-equipped with the necessary knowledge and skills.
Key Responsibilities
- Drive the promotion of ZEISS products to optical retail outlets and eye care professionals, aiming for optimal sales performance through strategic planning.
- Design and implement comprehensive training programs in collaboration with sales, marketing, and operations teams.
- Foster and maintain strong customer relationships to support business growth.
Training Development
- Create, design, and facilitate a variety of training programs tailored to meet sales and business development objectives.
- Regularly update training materials, including manuals and guides, while keeping accurate attendance records.
- Support the execution of training sessions across various formats, including onsite, classroom, and digital platforms.
- Assess training effectiveness and make necessary adjustments for maximum impact.
- Provide technical assistance, respond to product inquiries, and conduct demonstrations.
- Participate in meetings and seminars to gather relevant information for training purposes.
Product Strategy Support
- Collaborate with management to implement product strategies aimed at maximizing sales and profitability.
- Analyze product performance data to inform planning and development.
- Assist in the preparation of product catalogs and maintain master data.
- Support localization efforts for both B2B and B2C marketing materials.
- Conduct market research to gather insights and establish competitive pricing strategies.
Administrative Duties
- Prepare and present regular reports on product sales and training outcomes to management.
- Document all training activities, feedback, and customer interactions.
- Monitor and evaluate the effectiveness of training initiatives.
- Stay informed about ZEISS and competitor products.
- Perform additional duties as assigned.
Qualifications
- Minimum of Secondary Education; a Diploma in Ophthalmic Dispensing or a Bachelor’s degree in Optometry is preferred.
- At least 3 years of experience in the optical retail industry.
- Experience in a regional setting is advantageous.
- Exceptional communication, interpersonal, and presentation skills.
- Strong analytical abilities.
- Fluency in English, Cantonese, and Mandarin, both written and spoken.
- Proficient in MS Office, particularly Excel and PowerPoint.
- Demonstrated teamwork, reliability, and loyalty.
- Proactive attitude with the ability to work under pressure.
- Willingness to travel as necessary.
Your ZEISS Recruiting Team:
Pik Shan Chui, Xiaojun Yang
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