Relationship Manager
6 days ago
About Hang Seng Bank
Hang Seng Bank is a leading financial institution committed to delivering exceptional service and innovative solutions to its customers. Our team of professionals is dedicated to providing best-in-class products and services, and we are seeking high-calibre talent to join our Relationship Management Team.
Key Responsibilities
- Manage relationships with our Prestige clients, providing personalized service and tailored solutions to meet their financial needs.
- Acquire, develop, and retain relationships with a portfolio of Prestige clients, driving business growth and revenue.
- Collaborate with internal stakeholders to deliver exceptional customer experiences and exceed client expectations.
- Conduct thorough needs assessments to understand clients' short- and long-term financial goals, providing expert advice and guidance to achieve their objectives.
- Develop and implement strategies to increase client loyalty and retention, driving repeat business and referrals.
- Work closely with the Prestige team to build a strong sense of team spirit and foster a culture of excellence.
- Stay up-to-date with industry trends and regulatory requirements, ensuring compliance and maintaining the highest levels of operational integrity.
Requirements
- University-level education in finance, business, or a related discipline.
- Passes in IIQE (Paper 1, 2, 3) and HKSI (Paper 1, 7, 8) are mandatory.
- Proven experience in client-facing environments, with excellent relationship-building skills and a strong sales orientation.
- Excellent communication and interpersonal skills, with a high level of customer-centricity and a dedication to delivering exceptional quality services.
- Good understanding and strong interest in the financial markets, with a mature and independent mindset.
- Fluency in Cantonese and English, with additional languages an advantage.
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