Relationship Manager

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

About Hang Seng Bank

Hang Seng Bank is a leading financial institution committed to delivering exceptional service and innovative solutions to its customers. Our team of professionals is dedicated to providing best-in-class products and services, and we are seeking high-calibre talent to join our Relationship Management Team.

Key Responsibilities

  • Manage relationships with our Prestige clients, providing personalized service and tailored solutions to meet their financial needs.
  • Acquire, develop, and retain relationships with a portfolio of Prestige clients, driving business growth and revenue.
  • Collaborate with internal stakeholders to deliver exceptional customer experiences and exceed client expectations.
  • Conduct thorough needs assessments to understand clients' short- and long-term financial goals, providing expert advice and guidance to achieve their objectives.
  • Develop and implement strategies to increase client loyalty and retention, driving repeat business and referrals.
  • Work closely with the Prestige team to build a strong sense of team spirit and foster a culture of excellence.
  • Stay up-to-date with industry trends and regulatory requirements, ensuring compliance and maintaining the highest levels of operational integrity.

Requirements

  • University-level education in finance, business, or a related discipline.
  • Passes in IIQE (Paper 1, 2, 3) and HKSI (Paper 1, 7, 8) are mandatory.
  • Proven experience in client-facing environments, with excellent relationship-building skills and a strong sales orientation.
  • Excellent communication and interpersonal skills, with a high level of customer-centricity and a dedication to delivering exceptional quality services.
  • Good understanding and strong interest in the financial markets, with a mature and independent mindset.
  • Fluency in Cantonese and English, with additional languages an advantage.


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