IT Technical Consultant

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Service Delivery

  • Prompt response and resolution of technical issues.
  • Provision of desktop maintenance and repair services.
  • Remote support through TeamViewer and IMAC services.
  • Availability for standby services as scheduled.
  • Adherence to application support procedures.
  • Ongoing inventory management and spare parts tracking.
  • Cordinated vendor activities.
  • Timely escalation of issues per SLA requirements.
  • Effective handling of user and support feedback.
  • Technical support for MS Win 8 and MS office applications.

Essential Skills and Qualifications

  • Degree in Computer Science, Information Technology, or related field.
  • Minimum 2 years of relevant work experience.
  • Strong written and verbal communication skills in English and Chinese.

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