Strategic Customer Insights Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

Prudential plc seeks a highly skilled Strategic Customer Insights Manager to lead our research efforts and drive business decisions. With a strong background in customer experience and research, this role will play a critical part in understanding our customers' needs and preferences.

About the Role

This is an exciting opportunity to join our team and take on a leadership role in driving customer-centricity across the organization. As a Strategic Customer Insights Manager, you will be responsible for developing and implementing research strategies that deliver actionable insights and drive business growth.

Key Responsibilities
  • Develop and execute comprehensive research plans to understand customer needs and preferences
  • Analyze and interpret complex data to provide actionable insights and recommendations
  • Presentation of findings to senior stakeholders to inform business decisions
  • Collaborate with cross-functional teams to develop customer-centric solutions

We are looking for someone with a proven track record in customer experience research and a passion for delivering high-quality insights. If you have excellent analytical skills, strong communication abilities, and a customer-centric approach, we would love to hear from you.



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