Data Analyst Manager for Global CRM Insights
1 month ago
Projob21 Ltd. is seeking a seasoned Data Analyst Manager to spearhead our Customer Relationship Management (CRM) initiatives in Hong Kong. As Assistant CRM Manager, you will be responsible for driving business growth through data-driven insights and strategic recommendations.
About the Role
We are looking for an experienced professional with a strong background in data analysis and CRM expertise to join our dynamic team. Your primary focus will be on collecting, analyzing, and visualizing customer data to inform business decisions and drive desired customer behavior.
Key Responsibilities
- Collect and analyze data from customer databases to identify trends and opportunities
- Conduct regular reviews of customer acquisition and retention Key Performance Indicators (KPIs)
- Develop and maintain dashboards and reports to visualize data findings and provide actionable insights
- Provide strategic recommendations to enhance customer behavior and drive business growth
Requirements
To succeed in this role, you will need:
- A degree in Marketing, Statistics, or a related field
- At least 6 years of experience in CRM data analysis with multinational or sizable firms
- Strong analytical and numerical skills, with attention to detail
- Fluency in both spoken and written English and Chinese
What We Offer
In return for your expertise, we offer a competitive salary of HKD 650,000 - 800,000 per annum, reflecting the market rate for a seasoned professional in this field. This role offers promising international career prospects and the opportunity to work with a reputable company like Projob21 Ltd.
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Data Insights Lead for CRM and Business Growth
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