Customer Service Representative
5 days ago
Career Opportunities at Cathay Pacific Airways Limited
Job Description:As a Customer Services Officer, you will play a crucial role in ensuring our passengers receive exceptional service throughout their airport experience.
Responsibilities:- Deliver Excellent Customer Service: Interact with passengers, addressing their queries and concerns in a professional and courteous manner.
- Safety and Security: Contribute to maintaining a safe and secure airport environment, adhering to Cathay Pacific's safety standards.
- Operational Efficiency: Work collaboratively to ensure seamless airport operations, minimizing delays and disruptions.
- Minimum age of 18 years
- High School graduate or above
- Good command of spoken English; proficiency in Cantonese and Putonghua an advantage
- Flexibility to work on shift schedules, including nights, weekends, and public holidays
- Customer service-oriented attitude and excellent communication skills
- Pass a pre-employment drug test due to the Safety Sensitive nature of this role
- Be part of a world-class service brand
- World-class training and structured career progression
- A safe and collaborative working environment
- Comprehensive medical coverage and insurance scheme
- Discounted travel across many airlines
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