APAC IT Domain Manager
4 days ago
As Regional IT Domain Leader – Digital, you will take ownership of digital-related applications within the APAC region.
This role involves leading a team of professionals to drive digital transformation, with opportunities to participate in cross-functional projects including integration with e-commerce, ERP, mobile apps, and data solutions.
The APAC Digital Landscape is complex and rapidly evolving, with multiple e-commerce platforms and mobile/web applications:
- Salesforce Commerce Cloud (SFCC) and Shopify Plus for multi-brands' brand.com
- Marketplaces in different local markets including Lazada, Shopee, Momo, etc.
- Mobile application development for e-shop or loyalty applications
Digital Transformation Strategy:
- Develop and implement a comprehensive digital transformation strategy for the APAC region
- Collaborate with stakeholders to drive digital innovation and improve business outcomes
- Ensure seamless integration with existing systems and infrastructure
Team Leadership and Collaboration:
- Lead a high-performing team of professionals
- Foster a culture of collaboration, innovation, and continuous learning
- Encourage open communication and feedback across the team and stakeholders
Offshore Team Management:
- Manage and lead offshore development teams to deliver high-quality digital projects
- Ensure effective communication and collaboration between offshore teams and stakeholders
Program/Project Management:
- Develop and manage digital projects from concept to delivery
- Ensure timely and successful project delivery, within budget and scope
- Collaborate with stakeholders to identify and mitigate project risks
Support and Maintenance:
- Develop and maintain a robust digital infrastructure to support business growth
- Provide ongoing support and maintenance for digital applications and systems
- Identify opportunities for process improvements and implement changes
We are looking for:
- University degree
- 8+ years of experience in working in a Senior Manager/Manager role in developing digital applications including e-commerce and mobile/web applications from retail, FMCG, or related industries
- Solid understanding of process design, methodology, and tools
- Must have experience working and managing offshore development teams
- Experience managing offshore teams for delivering e-commerce projects
- Experience rolling out large-scale digital projects including e-commerce, mobile, or web applications, ideally regional coverage
- Essential functional and technical know-how of implementing e-commerce platforms (either Shopify or Salesforce Commerce or both)
- Essential functional and technical know-how in developing mobile applications
- Experience in integration with heterogeneous systems (retail POS, CRM, marketing automation, ERP, ESB/API) will be a plus
- Strong collaboration with different stakeholders
- Excellent presentation and communication skills in both written and spoken English, Cantonese, and additional Asian languages will be beneficial
- Motivate, drive change, and facilitate problem-solving discussions
- Detail-oriented and autonomous
- Analytical skills
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