APAC IT Domain Manager

4 days ago


Hong Kong Island, Hong Kong SAR China L'OCCITANE Group (B Corp™) Full time
Leadership Opportunity for Digital Transformation in APAC

As Regional IT Domain Leader – Digital, you will take ownership of digital-related applications within the APAC region.

This role involves leading a team of professionals to drive digital transformation, with opportunities to participate in cross-functional projects including integration with e-commerce, ERP, mobile apps, and data solutions.

The APAC Digital Landscape is complex and rapidly evolving, with multiple e-commerce platforms and mobile/web applications:

  • Salesforce Commerce Cloud (SFCC) and Shopify Plus for multi-brands' brand.com
  • Marketplaces in different local markets including Lazada, Shopee, Momo, etc.
  • Mobile application development for e-shop or loyalty applications

Digital Transformation Strategy:

  • Develop and implement a comprehensive digital transformation strategy for the APAC region
  • Collaborate with stakeholders to drive digital innovation and improve business outcomes
  • Ensure seamless integration with existing systems and infrastructure

Team Leadership and Collaboration:

  • Lead a high-performing team of professionals
  • Foster a culture of collaboration, innovation, and continuous learning
  • Encourage open communication and feedback across the team and stakeholders

Offshore Team Management:

  • Manage and lead offshore development teams to deliver high-quality digital projects
  • Ensure effective communication and collaboration between offshore teams and stakeholders

Program/Project Management:

  • Develop and manage digital projects from concept to delivery
  • Ensure timely and successful project delivery, within budget and scope
  • Collaborate with stakeholders to identify and mitigate project risks

Support and Maintenance:

  • Develop and maintain a robust digital infrastructure to support business growth
  • Provide ongoing support and maintenance for digital applications and systems
  • Identify opportunities for process improvements and implement changes

We are looking for:

  • University degree
  • 8+ years of experience in working in a Senior Manager/Manager role in developing digital applications including e-commerce and mobile/web applications from retail, FMCG, or related industries
  • Solid understanding of process design, methodology, and tools
  • Must have experience working and managing offshore development teams
  • Experience managing offshore teams for delivering e-commerce projects
  • Experience rolling out large-scale digital projects including e-commerce, mobile, or web applications, ideally regional coverage
  • Essential functional and technical know-how of implementing e-commerce platforms (either Shopify or Salesforce Commerce or both)
  • Essential functional and technical know-how in developing mobile applications
  • Experience in integration with heterogeneous systems (retail POS, CRM, marketing automation, ERP, ESB/API) will be a plus
  • Strong collaboration with different stakeholders
  • Excellent presentation and communication skills in both written and spoken English, Cantonese, and additional Asian languages will be beneficial
  • Motivate, drive change, and facilitate problem-solving discussions
  • Detail-oriented and autonomous
  • Analytical skills


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