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Executive Vice President of Hotel Management

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Wharf Hotels Full time
Role Overview

The Executive Vice President of Hotel Management will be responsible for overseeing the efficient operations and delivery of our brand promises across our hotels. This role involves close collaboration with the Wharf Hotels Management Executive Committee, divisional and departmental heads, and General Managers.

Key Responsibilities
  • Strategic Leadership: Drive collaboration to establish business objectives and operational strategies with WHM, hotel management teams, and stakeholders.
  • Owner Relations: Maintain strong relationships with owners and management teams to ensure compliance with brand standards and maximize brand value.
  • Performance Improvement: Support property teams with performance advice and foster strong owner relationships through regular meetings.
  • Business Planning: Develop and execute annual business plans and budgets for properties, ensuring effective implementation across hotels.
  • Strategic Monitoring: Oversee the implementation of strategic plans, focusing on profit maximization and service quality.
  • Monthly Reviews: Lead monthly Business Review Calls to address performance gaps and identify improvement opportunities.
  • Financial Reporting: Provide senior executives with monthly evaluations of financial and operational performance.
  • Quality Standards: Develop and maintain WHM quality standards for both existing and new hotels.
  • Market Growth: Identify new prospects to support brand growth and assist with marketing, financial analysis, and competitive positioning.
  • Operational Strategy: Implement operational strategies across various areas to achieve business objectives.
  • Pre-Opening Supervision: Oversee pre-opening management activities and ensure timely implementation of operational standards for new hotels.
  • General Manager Guidance: Provide direction to General Managers to ensure brand standards are met, profitability maximized, and issues resolved effectively.