Vice President of Hotels and Resorts
4 days ago
Hotel Operations Leadership Opportunity:
We seek a seasoned hotel professional to join our team as Vice President of Hotels and Resorts. As a member of the Wharf Hotels Management (WHM) Executive Committee, this leader will play a key role in shaping our operational strategy and driving business growth.
About the Role:
The successful candidate will have at least 15 years of experience in hotel operations, a proven track record of driving change, and a passion for delivering exceptional results. They will be responsible for overseeing the efficient delivery of our brand promises, fostering strong relationships with owners and management teams, and driving business planning and strategic initiatives.
Key Responsibilities:
- Strategic Leadership: Collaborate with WHM, hotel management teams, and stakeholders to establish business objectives and operational strategies.
- Owner Relations: Develop and maintain strong relationships with owners and management teams to ensure compliance with brand standards and maximize brand value.
- Performance Improvement: Support property teams with performance advice and foster strong owner relationships through regular meetings.
- Business Planning: Develop and execute annual business plans and budgets for properties, ensuring effective implementation across hotels.
- Strategic Monitoring: Oversee the implementation of strategic plans, focusing on profit maximization and service quality.
- Monthly Reviews: Lead monthly Business Review Calls to address performance gaps and identify improvement opportunities.
- Financial Reporting: Provide senior executives with monthly evaluations of financial and operational performance.
- Quality Standards: Develop and maintain WHM quality standards for both existing and new hotels.
- Market Growth: Identify new prospects to support brand growth and assist with marketing, financial analysis, and competitive positioning.
- Operational Strategy: Implement operational strategies across various areas to achieve business objectives.
- Pre-Opening Supervision: Oversee pre-opening management activities and ensure timely implementation of operational standards for new hotels.
- General Manager Guidance: Provide direction to General Managers to ensure brand standards are met, profitability maximized, and issues resolved effectively.
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