Technical IT Support Professional

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

**Classy Wheeler Limited** is seeking a highly skilled Technical IT Support Professional - Network and Systems to join our team. As a key member of our IT department, you will be responsible for providing end-to-end support to internal end users, ensuring seamless issue resolution and exceptional customer service.

About the Role

We are looking for an experienced professional who can coordinate with our Infra Support Service Desk and other technical teams to resolve complex issues. You will also be responsible for transferring or escalating tickets to respective support groups when necessary, as well as following up with support teams for timely action on pending incidents.

Key Responsibilities

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