Senior Banking Leader

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Company Overview

Hang Seng Bank Limited is committed to service excellence, valuing our people as our most important asset. We aim to enhance our performance for customers and provide best-in-class products and services.


Salary and Benefits
  • Attractive basic salary
  • Healthcare insurance coverage including yourself and your family
  • Retirement benefit scheme with employer's contribution
  • Employee Share Purchase Plan
  • Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price

Job Description

As a General Banking Manager, you will provide quality customer service to our retail customers in the branch network. You will proactively identify customer needs and offer appropriate banking services and solutions, participate in promotional campaigns to acquire new business and strengthen customer loyalty, and maintain awareness of operational risks and adhere to relevant policies and guidelines.


Requirements
  • University degree / Associate degree holders; or HKCEE / HKDSE holders with at least one year of working experience, preferably in a financial institution
  • Relevant professional qualification in insurance and investment is an advantage
  • Strong service and sales orientation, self-motivated with good communication skills
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Ability to manage complex interactions effectively
  • Shown strong situation awareness, strong desire to learn and able to work in an Agile environment

Additional Information

Work location will be subject to change and to be decided by Line Management upon joining. If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.



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