Store Operations Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time
Store Operations Supervisor – Luxury Retail

**Job Summary**

Global Executive Consultants Ltd. is seeking a highly skilled Store Operations Supervisor to join our team in the luxury retail industry. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our retail stores.

**Key Responsibilities**

  • Assist the Store Manager in overseeing the daily retail sales administration duties, including coordination between retail stores and office.
  • Compile and monitor retail reports to ensure timely submission to head office.
  • Improve the Front-of-House (FOH) and Back-of-House (BOH) efficiency and environment.
  • Provide support on retail audits and ensure compliance with company policies.
  • Communicate effectively with retail staff and provide guidance on sales and customer service strategies.
  • Support the management team in implementing sales and customer service initiatives.
  • Perform other duties as assigned by the management team.

**Requirements**

  • Diploma or above in a relevant field.
  • Minimum 6 years' relevant experience in retail, preferably in a luxury retail environment.
  • Strong analytical and problem-solving skills, with the ability to identify business priorities and make informed decisions.
  • Excellent leadership and communication skills, with the ability to coach and motivate team members.
  • High energy and self-motivated, with a strong work ethic and attention to detail.
  • Good command of both written and spoken English, Chinese (Cantonese and Mandarin).


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