Senior Client Relations Manager

5 days ago


Hong Kong Island, Hong Kong SAR China Global Executive Consultants Ltd. Full time

Job Title: Senior Client Relations Manager

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We are seeking a highly skilled and experienced Senior Client Relations Manager to join our team at Global Executive Consultants Ltd.

The ideal candidate will be responsible for developing and executing clienteling strategies and activities that drive customer acquisition, retention, and activation programs.

Key Responsibilities:

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  • Develop and implement strategic plans for customer acquisition, retention, and activation programs.\
  • Oversee the development of CRM databases and marketing requirements.\
  • Manage ongoing CRM operations, procedures, and system issues.\
  • Allocate and review expenses within budget guidelines.\
  • Lead stakeholder meetings and communicate campaign progress.\

Requirements:

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  • \
  • University graduate in Marketing, Commerce, or related field.\
  • At least 8 years of experience in retail industry.\
  • Strong luxury products knowledge and client service mindset.\
  • Excellent communication and presentation skills.\
  • Leadership skills to develop and train others.\
  • Proficient in MS Office and excellent English language skills.\


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