Desktop and Laptop Support Technician

5 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time
About the Job

This role offers an exciting opportunity to work in a fast-paced, dynamic environment. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance and support to our users.

Key Responsibilities
  • Problem analysis and solution recommendation.
  • Tier 1 support for various hardware and software components.
  • Maintenance, installation, troubleshooting, and upgrades.
  • Support for enterprise-level systems and applications.
  • Process improvement and documentation creation.
  • Collaboration with colleagues and vendors.
  • User communication and relationship building.
  • Vendor management and site supervision.


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