Credit Collection Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Company Overview

Hang Seng Bank Limited is committed to service excellence and seeks high-calibre talent to join our team. We offer a dynamic working environment, good career development opportunities, and competitive compensation packages.

Job Description

The successful candidate will lead a wide range of projects, including offshoring migration, process review, system, and manpower-related issues, to ensure smooth delivery of credit collection services. Key responsibilities include providing prompt responses and recommendations on credit policies, taking legal proceedings against debtors, handling and managing debt collections agencies, and proposing quality enhancement and control strengthening initiatives.

Required Skills and Qualifications

To be successful in this role, candidates must have a university degree in a related discipline or other relevant qualifications. A minimum of 5 years' managerial experience in credit risk or complaint handling and project management, in relation to retail banking products, is required. Strong interpersonal and leadership skills are also essential, as well as proficiency in both English and Chinese. Fluency in Putonghua is an advantage.

Benefits

We offer a range of benefits to our employees, including a competitive salary, comprehensive training and development programs, and opportunities for career growth and advancement. Our employees enjoy a positive and supportive work environment, with access to the latest technology and resources. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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