Senior Technology Support Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

MUFG, a leading financial institution, is seeking an experienced Senior Technology Support Specialist to join its IT Support Team.

Job Overview

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience.

The successful candidate will be responsible for providing technical support and maintenance services for our PC users at the branch level. This includes performing software and hardware installations and upgrades, troubleshooting technical issues, and ensuring that both project and BAU activities are maintained within agreed service levels.

The ideal candidate will have a degree in Computer Science or related discipline, with minimum 2 years of relevant work experience in a banking environment. They will also possess excellent technical knowledge of installing and maintaining PC hardware and software applications, as well as good organizational skills, attention to detail, and strong communication skills.

In this role, you will collaborate with various departments to implement local and regional projects, support IT disaster recovery activities, and provide high-quality technical support to all PC users. You will also be responsible for assessing and managing PC hardware and software requirements.

As a valued member of our team, you will have opportunities to grow and develop your career with MUFG, a global organization committed to innovation, speed, and agility.



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