Senior IT Support Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

About Us

Classy Wheeler Limited is a renowned organization that values exceptional customer service and cutting-edge technology. Our team strives to provide unparalleled support to our internal and external users, empowering them to achieve their goals.

Job Summary

We are seeking an accomplished Senior IT Support Specialist to join our dynamic team. As a key member, you will be responsible for delivering top-notch technical assistance for various devices, networks, email, and software applications. Your expertise will be crucial in maintaining our IT infrastructure, ensuring seamless operations and optimal performance.

Key Responsibilities

  • Provide expert-level technical support for PC, Mac, mobile devices, networks, email, and application software to internal and external users.
  • Perform server administration tasks for MDM, Windows Server, Exchange Server, and Linux CentOS server, including installation, configuration, backup, and restore.
  • Maintain accurate IT software and hardware inventory records, adhering to company policies and standards.
  • Conduct data entry for POS systems and regularly monitor CCTV footage.

Requirements

  • A higher diploma in Computer Science or related fields.
  • At least 2 years of experience in providing user support for MS Windows, Office, and other common office applications.
  • Practical experience in setting up and configuring PCs, Macs, mobile devices, and servers.
  • Excellent interpersonal and communication skills, with the ability to effectively interact with users and stakeholders at various levels.
  • A mature and team-oriented individual, capable of working independently and under pressure.
  • Strong command of spoken and written English and Chinese.

What We Offer

We offer a competitive salary range of $**55,000 - $70,000 per annum**, commensurate with experience, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.



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