IT Support Specialist

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full time

**About IO TECH SOLUTIONS LIMITED**

We are a leading provider of IT and cybersecurity solutions, dedicated to delivering exceptional services to our clients in the financial services sector. As an experienced IT Services Analyst, you will play a crucial role in enhancing our clients' IT experience and driving business growth.

**Key Responsibilities:**

  • Provide onsite and remote technical support to our financial clients, ensuring timely resolution of issues and exceeding service level agreements.
  • Lead L1 engagements and collaborate with the engineering team to resolve complex technical issues and implement solutions.
  • Oversee the ticketing platform, ensuring that all requirements are met within agreed-upon service level agreements.
  • Support the implementation and maintenance of on-premises and cloud solutions, including hardware installations and Office 365 product lines.
  • Partner with our cybersecurity team to develop and implement security reports and auditing processes, and maintain incident documentation to drive continuous improvement.

**Requirements:**

  • Strong problem-solving skills and excellent interpersonal skills.
  • Proven experience in Azure or AWS cloud infrastructure administration and management.
  • Expertise in Office 365 product lines and solutions management.
  • Proactive and team-oriented mindset, with excellent communication skills in English.
  • Cantonese and/or Mandarin language skills are a plus.

**What We Offer:**

  • Competitive salary and comprehensive benefits package.
  • Convenient office location in the Central - Sheung Wan district.
  • Dynamic team culture that promotes work-life balance and professional growth.


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Summary:We are seeking a highly skilled and motivated IT Support Specialist to join our team at Classy Wheeler Limited. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Technical Support: Provide technical assistance and support to employees and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rider Levett Bucknall Full time

    Job SummaryRider Levett Bucknall is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our staff and clients.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to staff and clients, including troubleshooting and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    **About Classy Wheeler Limited**We are a renowned Japanese-based consumer product brand seeking a skilled IT Support Specialist to join our team.Job SummaryThe IT Support Specialist will provide technical assistance to our end-users, troubleshoot IT issues, and perform health checks on our systems and network.Key ResponsibilitiesReport to the Information...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Summary:We are seeking a highly skilled and experienced IT Support Specialist to join our team at Classy Wheeler Limited. As an IT Support Specialist, you will be responsible for providing technical support to our users in different regions, ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:IT Infrastructure...


  • Hong Kong, Central and Western District, Hong Kong SAR China eFinancialCareers Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at eFinancialCareers. As an IT Support Specialist, you will be responsible for providing technical support to our internal and external customers, ensuring that their technical issues are resolved in a timely and efficient manner.Key ResponsibilitiesTechnical Support: Provide...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    **About Classy Wheeler Limited**We are a leading provider of photography and imaging solutions in Hong Kong, dedicated to delivering exceptional products and services to our customers.**Job Summary**We are seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Classy Wheeler Limited. As an IT Support Specialist, you will be responsible for providing technical assistance to end-users, installing and configuring IT equipment, and troubleshooting technical issues.Key ResponsibilitiesTechnical Support: Provide timely and effective...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vita Green Health Product Company Limited Full time

    {"title": "Administrative Support Specialist", "content": "Job SummaryVita Green Health Product Company Limited is seeking a highly skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide comprehensive administrative support to our business operations, ensuring seamless day-to-day operations and...


  • Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full time

    Job Description**Job Summary**The City University of Hong Kong is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our staff and students in the use of Microsoft 365 and cloud collaboration services.Key ResponsibilitiesMicrosoft 365...


  • Hong Kong, Central and Western District, Hong Kong SAR China Crédit Agricole CIB Full time

    Job SummaryCrédit Agricole CIB is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to end users, troubleshooting and resolving PC-related hardware, printer, and software issues, and escalating support issues to 2nd level IT support or 3rd party...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Application SupportAbout the RoleWe are seeking a highly skilled and experienced Application Support Specialist to join our team at Classy Wheeler Limited. As an Application Support Specialist, you will be responsible for providing exceptional support to our customers in using our Production Management System (PMS) smoothly.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China FIS Full time

    About the RoleWe are seeking an experienced Product Support Specialist to join our team at FIS. As a Product Support Specialist, you will work with our clients to provide in-depth product support for our insurance systems.Key ResponsibilitiesProvide technical support to clients via phone, email, and other communication channels.Resolve complex technical...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    **Job Summary**Classy Wheeler Limited is seeking a highly organized and detail-oriented Administration Specialist to join our team. As an Administration Specialist, you will be responsible for providing administrative support to our project team, handling daily project documents, and performing various administrative tasks.Key Responsibilities:Assist in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewClassy Wheeler Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support during the sales process and after-sales support services.Key ResponsibilitiesCollaborate with the sales team to provide technical support during the sales...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    Job Summary:Swing Consulting Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting to end users on both hardware, software, and other related computer services.Key Responsibilities:Provide technical support and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job SummaryClassy Wheeler Limited is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our users on Windows 10 and Office 2016.Key ResponsibilitiesProvide technical support to newly migrated users on Windows 10 and Office 2016.Contribute to the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Eternity Consultants (HK) Limited Full time

    Job SummaryWe are seeking a highly skilled and motivated Helpdesk Support Specialist to join our team at Eternity Consultants (HK) Limited. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical Support: Provide timely and effective...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    **About Classy Wheeler Limited**We are a leading retail company with a strong presence in the market. Our team is dedicated to providing excellent customer service and ensuring the smooth operation of our stores.**Job Summary**We are seeking an experienced IT Support Specialist to join our team. The successful candidate will be responsible for ensuring the...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time

    **Job Summary**The Career Works Limited is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a critical role in supporting our Client Service team in delivering exceptional service to our clients.**Key Responsibilities**Assist Account Handlers in handling...


  • Hong Kong, Central and Western District, Hong Kong SAR China Fubon Bank Full time

    Main Responsibilities:Operations Support SpecialistAs an Operations Support Specialist at Fubon Bank, you will be responsible for providing excellent customer service and support to our customers. Your key responsibilities will include:Providing timely and effective responses to customer inquiries and complaints received through various channels.Assisting...