Client Onboarding Specialist

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
Citi is a global bank that provides a wide range of financial services to its clients. We are currently seeking a highly skilled Client Onboarding Specialist to join our team in Hong Kong. As a Client Onboarding Specialist, you will be responsible for ensuring a seamless onboarding experience for our clients. This includes completing client risk profiles, processing account opening requests, and maintaining constant communication with banking team partners.

Key Responsibilities:

* Ensure a quick and seamless onboarding experience for clients
* Complete client risk profiles and process relationship updates using Citi onboarding applications
* Process account opening or maintenance requests in a timely manner
* Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners
* Ensure all documentation received is current, accurate and complete

Requirements:

* 2-5 years relevant experience
* Self-motivated, proactive, and eager to improve existing processes
* Extremely detail oriented
* Excellent team player
* Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure
* Strong verbal and written communication skills in Chinese (Cantonese and Mandarin) and English
* Demonstrated interest in the fields of operations and compliance
* Bachelor's/University degree or equivalent experience

About Citi:

Citi is a global bank that provides a wide range of financial services to its clients. We are committed to helping our clients achieve their financial goals and providing them with the best possible service.

Why Work at Citi?

At Citi, you will have the opportunity to work with a diverse team of professionals who are passionate about delivering exceptional service to our clients. You will also have access to a range of benefits and development opportunities that will help you grow your career and achieve your goals.

Apply Now:

If you are a motivated and experienced professional who is looking for a new challenge, please apply for this role today.

Equal Opportunities Employer:

Citi is an equal opportunities employer and welcomes applications from all qualified candidates.

Accessibility at Citi:

Citi is committed to providing a fair and inclusive work environment for all employees. If you require any reasonable adjustments to the application process, please contact us.

EEO is the Law:

Citi is an equal opportunities employer and complies with all applicable laws and regulations related to employment.

Pay Transparency Posting:

Citi is committed to transparency in compensation and benefits.

View the EEO Policy Statement:

Citi is committed to providing a fair and inclusive work environment for all employees.

View the EEO is the Law Supplement:

Citi is an equal opportunities employer and complies with all applicable laws and regulations related to employment.

View the EEO is the Law:

Citi is an equal opportunities employer and welcomes applications from all qualified candidates.

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