Global Client Onboarding Specialist

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
Job Description:

Citi, a leading global bank, is seeking an experienced Global Client Onboarding Specialist to join its Private Bank team in Hong Kong. In this role, you will play a critical part in ensuring seamless client onboarding experiences for our high-net-worth clients.

Key Responsibilities:
  • Manage the end-to-end client onboarding process, including risk profiling, account opening, and relationship updates
  • Collaborate with internal teams, such as Know Your Customer (KYC) and Account Opening divisions, to ensure efficient processing and customer satisfaction
  • Analyze existing processes and systems to identify areas for improvement and implement innovative solutions
  • Design, build, and test new or updated applications to enhance the client onboarding experience
  • Maintain accurate and complete documentation, adhering to regulatory requirements and company policies
Requirements:
  • 2-5 years of relevant experience in client onboarding, operations, or compliance
  • Excellent communication, problem-solving, and analytical skills
  • Self-motivated, proactive, and eager to improve existing processes
  • Strong attention to detail and ability to manage multiple deadlines
  • Fluency in Chinese (Cantonese and Mandarin) and English
Benefits:

Citi offers a competitive salary range of HKD 50,000 - HKD 80,000 per month, depending on experience, plus additional benefits, including:

  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career progression
  • A diverse and inclusive work environment that values teamwork, innovation, and customer satisfaction
About Citi:

Citi is a leading global bank with over 200 years of history and a presence in over 100 countries. Our Private Bank serves the world's wealthiest individuals and families, providing customized services to protect and grow their wealth.



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