Senior Systems Infrastructure Specialist
2 days ago
Job Summary:
We are seeking a highly skilled and experienced Senior Systems Infrastructure Specialist to join our team at Classy Wheeler Limited. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our company's IT infrastructure, ensuring the highest levels of system availability and security.
Key Responsibilities:
- Design and Implementation: Design and implement new IT infrastructure, hardware, and software solutions to meet the evolving needs of our business.
- Infrastructure Management: Proactively monitor and manage our IT infrastructure, ensuring optimal performance, availability, and security.
- Security and Compliance: Develop and implement robust security strategies, including backup and redundancy measures, to protect our company's data and systems.
- Technical Support: Provide 2nd and 3rd level technical support to our internal teams, ensuring prompt resolution of IT-related issues.
- Vendor Management: Coordinate with external vendors to ensure timely and effective maintenance of our IT systems.
- Technical Documentation: Develop and maintain accurate technical documentation, including diagrams and procedures, to support our IT systems.
- Business Continuity: Participate in business continuity planning and testing, ensuring our company's IT systems are prepared for any potential disruptions.
Requirements:
- Technical Expertise: Proven experience in installing, configuring, and troubleshooting Microsoft, UNIX/Linux based environments.
- Virtualization and Containerization: Experience with virtualization and containerization technologies, including VMware, VCenter, Hyper-V, and HCI.
- Certifications: Microsoft Certified Engineer is an advantage.
- Language and Communication: Good command of English and Chinese, with excellent interpersonal skills, telephone manner, and service attitude.
- Technical Skills: Proficient in Windows Server, MS Desktop Applications, Active Directory, DNS, DHCP, CA, MS O365, VMware, backup systems, problem diagnosis tools, remote support tools, deployment and patching tools, and ticketing system.
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