Senior System Engineer

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China TD SYNNEX Full time
Job Summary

We are seeking a highly skilled Senior System Engineer to join our team at TD SYNNEX. As a key member of our IT infrastructure team, you will be responsible for designing, implementing, and maintaining complex IT systems.

Key Responsibilities
  • Determine the scope of work based on requirements, including calculating resources required and advising senior engineers on quotation preparation.
  • Install and configure services as per approved implementation plans.
  • Provide level 1 support for installed services, including basic hardware break-fix and troubleshooting.
  • Deliver technical documents, such as high-level design documents and user acceptance test documents.
  • Meet customer service level agreements and provide outstanding quality of service.
  • Stay up-to-date with technical trainings and certifications required to meet supplier technical requirements.
Requirements
  • Minimum 3 years of relevant experience in IT infrastructure.
  • Certification in at least one technology domain, such as infrastructure hardware and software, hyperconvergence, network, security, cloud, or end-user computing.
  • Strong technical knowledge of assigned solution domains and products.
  • Excellent interpersonal and communication skills, with a customer-centric attitude.
  • Ability to work independently with minimal supervision and prioritize tasks effectively.
What We Offer
  • Elective benefits tailored to your country and lifestyle.
  • Opportunities for career growth and professional development.
  • Programs for personal well-being, including financial, physical, and mental health support.
  • Diversity, equity, and inclusion initiatives to promote a global and inclusive work environment.
  • Global organization network opportunities and community engagement.

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