Senior System Engineer

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China TD SYNNEX Full time
Job Summary

We are seeking a highly skilled Senior System Engineer to join our team at TD SYNNEX. As a key member of our IT infrastructure team, you will be responsible for designing, implementing, and maintaining complex IT systems and infrastructure.

Key Responsibilities
  • Determine the scope of work based on requirements and advise senior system engineers on quotation preparation.
  • Install and configure services according to approved implementation plans.
  • Provide level 1 support for installed services, including hardware break-fix and troubleshooting.
  • Develop technical deliverables such as high-level design documents and user acceptance test documents.
  • Meet customer service level agreements and provide outstanding quality of service.
  • Undergo technical training and obtain certifications to meet supplier requirements.
  • Conduct knowledge transfer training as required.
Requirements
  • Minimum 3 years of relevant experience.
  • Certification in at least one technology domain (infrastructure hardware and software, hyperconvergence, network, security, cloud, and/or end-user computing).
  • Strong technical knowledge of assigned solution domains/products.
  • Knowledge of product portfolios in other technology domains is desirable.
  • Expertise in enterprise product implementation, migration, and support.
  • Strong interpersonal skills with a customer-centric attitude.
  • Strong oral and written communication skills.
  • Strong attention to technical details, priority management, and planning skills.
  • Ability to work independently with little to no supervision.
  • Results-oriented.
  • Strong documentation skills.
What We Offer
  • Elective benefits tailored to your country and lifestyle.
  • Opportunities for career growth and professional development.
  • Programs for elevating personal well-being, including financial, physical, and mental well-being.
  • Diversity, equity, and inclusion initiatives.
  • Global organization networking opportunities.
  • Internal communities and activities for connection and growth.

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