Senior Systems Operations Engineer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China WELLS FARGO BANK Full time
About this Role

We are seeking a highly skilled Senior Systems Operations Engineer to join our team in Hong Kong. As a key member of our Systems Operations functional area, you will be responsible for leading or participating in managing all installed systems and infrastructure.

Key Responsibilities
  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute to increasing system efficiencies and lowering human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Requirements
  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Desktop Support (preferably banking experience and executive support)
  • Microsoft Windows 10/11 and Office 365 admin and troubleshooting
  • Apple and Android mobile support (Intune)
  • Video Conference Support
  • Office Restack
  • Incident Management
  • Fluency in both spoken and written English
Desired Qualifications
  • Basic Robotic Process Automated support and development
  • Scripting for operations
  • SCCM OSD admin and troubleshooting
  • Project Management skills
  • Agile Kanban Framework


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