Centralized Branch Operations Coordinator
2 months ago
The Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our company culture is built on caring, teamwork and progressiveness. We believe that everyone is unique and different in talent, but alike in the capacity for growth. Our goal is to create a work environment where you can be your true and authentic self, like at home.
Main Responsibilities:
• Process centralized operations instructions in accordance with stipulated policies and procedures, and management requirements (e.g. data capturing, document screening, information verification, document filing, conducting internal and external checking).
• Perform accurately data input, posting of accounting entries and reconciliation.
• Communicate effectively with internal customers and external customers, if necessary.
• Ensure full compliance with internal guidelines, legal and regulatory requirements, and management requirements in performing job duties.
• Suggest ideas to supervisors and management to enhance the overall service quality, effectiveness and efficiency of daily workflow.
• Assist in branch enquiries and resolving related issues.
• Assist with ad hoc projects as assigned.
Requirements:
• University graduate in Business Administration, Finance, Operation Management or other related discipline with 5 years' retail banking experience; or secondary education with more than 7 years' experience in retail banking operation;
• With solid branch operation experience and good understanding of retail banking operations practice;
• Good interpersonal, communications and presentation skills;
• Proficiency in spoken and written Cantonese, English and ideally Mandarin;
• Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing.
Please note that only shortlisted candidates will be notified.
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