Investment Operations Specialist
2 weeks ago
Job Summary
The Manager, Investment Operations will provide subject matter expertise and support to our daily trade management processes. This includes oversight of trade management and support, settlement, reconciliation, corporate actions, pricing and valuations across various asset classes.
Key Responsibilities
- Oversee trade management and support processes, ensuring accurate and timely execution of trades
- Support post-trade processing and ensure effective escalation of issues for all post-trade processes
- Monitor corporate actions and corporate events in a timely manner and follow up with business units/custodian when required
- Assist with the setup of new brokers and trading enablement for new fund launches, both internal and external
- Develop and maintain procedures and controls within investment operations to ensure consistent high-quality services and support to the front office, clients, and other business units
- Work with regional and country operations teams to promote best practices and standardization across the Asia region and globally where applicable
- Assist in providing training or knowledge sharing for offshore support team to support our daily operations and oversee outsourced tasks
- Project work includes new fund launch, market change, continuous improving and automation of the department's processes and documentation
- Support MIS reporting, internal or external audit on trade management functions whenever it is necessary
- Manage the relationship with fund managers, custodian banks, brokers, auditors, and internal/external counterparties to monitor the quality of services and ensure market standard practices are in place
- Collaborate with peers and various key stakeholders including but not limited to regional and country investment operations teams, Front Office, Product, Client Portfolio Management, Client Advisory, Institutional Sales, Risk and Compliance teams
- Knowledge of cash management and fund accounting with understanding of downstream impact to portfolios valuations in both internal and external systems will be a plus
- With experience or knowledge in supporting private investments will be a plus, such as private equities and private debt
- Undertake ad hoc assignments or special business projects as assigned
Requirements and Qualifications
- Bachelor's degree in Accounting, Finance or Business with 8+ years' experience across investment operations; with at least 5 years' direct experience working in a Middle Office Operations environment
- Experience gained in asset manager with knowledge of Middle Office/Investment Operations' policies and procedures, including but not limited to trade management oversight, trade support, corporate actions, pricing & valuations, and fund operations
- Experience with oversight of shared service operations and external providers such as fund administrators, custodians
- Familiar with mutual fund structure, cross asset classes, including equities, FX, fixed income, derivatives, Fund of Fund etc.
- High proficiency in Microsoft Office (word, excel, power point) and Business systems (Bloomberg AIM, OMGEO CTM, ALERT, Simcorp) experience is required
- Excellent communication skills in Cantonese / English / Mandarin. Ability to understand, negotiate and influence business stakeholders
- Encourage and drive changes within a highly dynamic, fluid environment. Comfortable in challenging traditional processes to strive for efficiencies
- Strong problem-solving skills with the ability to research issues where the resolution is not readily apparent
- Public Holiday Support is required whenever it's necessary
- Good team player with can-do attitude and the ability to build relationships across multiple levels of the organization
What We Offer
- A competitive salary and benefits packages
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
- A focus on growing your career path with us
- Flexible work policies and strong work-life balance
- Professional development and leadership opportunities
Our Commitment to You
- Values-first culture: We lead with our Values every day and bring them to life together
- Boundless opportunity: We create opportunities to learn and grow at every stage of your career
- Continuous innovation: We invite you to help redefine the future of financial services
- Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives
- Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/JohnHancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
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