Counter Services Coordinator
6 days ago
We are seeking an experienced professional to join our team as a Counter Services Coordinator. In this role, you will be responsible for coordinating and overseeing the provision of counter services to meet the needs of our customers.
Key Responsibilities:
- Coordinate and oversee the delivery of counter services to ensure high levels of customer satisfaction and operational efficiency;
- Work closely with branch managers to develop and implement effective counter services strategies;
- Monitor and analyze daily counter transactions to identify areas for improvement;
- Provide excellent customer service by responding to queries and resolving issues promptly and professionally;
- Act as a liaison between the branch and other departments to facilitate communication and coordination;
- Contribute to the ongoing improvement of counter services by gathering feedback from colleagues and customers.
To succeed in this role, you will need:
- A diploma or higher qualification, preferably in a relevant field such as banking or finance;
- At least 2 years of relevant banking experience, with a strong understanding of banking operations and policies;
- Excellent communication and interpersonal skills, with a good command of English, Chinese, and Putonghua;
- The ability to work independently and as part of a team, with a flexible and adaptable approach.
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Counter Service Specialist
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Counter Service Officer
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Branch Operations Supervisor
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Customer Service Representative
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chong Hing Bank Limited Full timeWe are seeking a highly skilled Counter Service Officer to join our team at Chong Hing Bank Limited.About the Role:This is a customer-facing role that requires excellent communication and interpersonal skills.The successful candidate will promote and advise customers on banking products and services.They will also be responsible for delivering efficient and...
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Building Services Coordinator
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Retail Commercial Coordinator
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Service Transition Coordinator
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Event Coordinator Manager
5 days ago
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