Growth and Digital Solutions Manager
6 days ago
We are seeking a highly skilled Digital Innovation and Growth Manager to lead the development of our loyalty engagement strategy. As part of the Live Young team, you will collaborate with cross-functional teams to drive business growth and improve customer experiences. Key responsibilities include developing engagement activities, creating communication materials, and building strong relationships with stakeholders.
Responsibilities
- Design and execute engagement activities to boost user acquisition and conversion rates.
- Develop compelling content for social media, In-app messaging, and program terms and conditions.
- Foster partnerships with wellness providers, business partners, and internal teams to ensure smooth program delivery.
- Address customer inquiries and resolve issues related to engagement programs.
Requirements
- Bachelor's degree in Marketing, Business Information Systems, Communications, or a related field.
- At least 6 years of relevant experience, preferably in the financial services sector.
- Creativity, resourcefulness, and a passion for driving business results.
- Excellent communication, interpersonal, analytical, and project management skills.
- Fluency in both English and Chinese.
- A strong work ethic, adaptability, and a customer-focused mindset.
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