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Client Service Assistant Manager
2 months ago
A Career with HSBC
HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our mission to continuously improve our performance for clients while providing top-tier products and services. We aim to attract high-quality talent by offering a vibrant work environment, excellent career advancement opportunities, and competitive remuneration packages.
Private Banking and Trust Services - Private Banking Division
We are currently in search of a highly skilled professional to join our division as Assistant Client Service Manager .
Key Responsibilities
Support relationship managers in overseeing clients' assets and investment portfolios by tracking asset distribution, product variety, and risk levels Aid in fostering and sustaining client relationships through service calls and addressing client inquiries Manage the daily operations of client accounts, including investments, loans, deposits, and other banking activitiesRequirements
Bachelor's degree in a relevant field or equivalent qualifications Successful completion of the HKSI and IIQE licensing exams At least 3 years of experience in banking with knowledge of investment and insurance products; experience with high net-worth clients is a plus Strong communication skills, adaptability to change, and ability to tackle challenges Resilience in challenging situations Excellent sales and service orientation, with robust communication and interpersonal abilities Proficient in application software Fluency in both English and Chinese; proficiency in Putonghua and other dialects is advantageous High level of customer-centric mindset with a commitment to delivering outstanding service qualityStay updated with our latest career opportunities at HSBC.
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