IT Service Operations Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

We are a global technology leader, ranked #248 in the Fortune Global 500. Our vision is to deliver Smarter Technology for All. We have built on our success as the world's largest PC company with a full-stack portfolio of AI-enabled devices.

Focused on innovation, we're building a more equitable, trustworthy, and smarter future for everyone.

Description and Requirements

You will:

  • Monitor and report on service levels.
  • Conduct regular reviews of service level agreements with related teams.
  • Assist management with service-level related issues.

Required skills and qualifications include:

  • A higher diploma or diploma in any discipline related to information technology or computer science.
  • No working experience is required, but knowledge of IT governance and MS Office applications is an advantage.
  • Excellent written and spoken English communication skills are essential.

Becoming part of our team means being part of a bold vision to create a better tomorrow. If you require accommodation to complete this application, please contact us.



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