Business Development Specialist
4 days ago
We are seeking a highly skilled and dedicated Business Development Specialist to join our Corporate Banking team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities:
- Provide excellent customer service to internal and external customers, responding to their inquiries and resolving issues in a timely and efficient manner.
- Work closely with Team Leaders and product owners to identify areas of improvement based on customer feedback and market trends.
- Develop and implement strategies to improve customer satisfaction and drive business growth.
- Collaborate with cross-functional teams to deliver projects and initiatives that enhance the customer experience.
Requirements:
- Degree or Polytechnic diploma holder with a minimum of 2 years of experience in customer-facing roles.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Familiarity with Cash and Corporate Banking products, as well as Microsoft Office applications.
- Proficient in PC skills and proficient in multiple languages including English, Cantonese and Mandarin.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment that values innovation and teamwork.
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