Business Development Specialist

4 days ago


Kowloon, Kowloon City, Hong Kong SAR China DBS Bank Full time
Job Description

We are seeking a highly skilled and dedicated Business Development Specialist to join our Corporate Banking team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities:

  • Provide excellent customer service to internal and external customers, responding to their inquiries and resolving issues in a timely and efficient manner.
  • Work closely with Team Leaders and product owners to identify areas of improvement based on customer feedback and market trends.
  • Develop and implement strategies to improve customer satisfaction and drive business growth.
  • Collaborate with cross-functional teams to deliver projects and initiatives that enhance the customer experience.

Requirements:

  • Degree or Polytechnic diploma holder with a minimum of 2 years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Familiarity with Cash and Corporate Banking products, as well as Microsoft Office applications.
  • Proficient in PC skills and proficient in multiple languages including English, Cantonese and Mandarin.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment that values innovation and teamwork.


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