Key Account Specialist, Regional Business Developer

4 days ago


Kowloon, Kowloon City, Hong Kong SAR China JTI Full time
About Us

JTI is a dynamic and inclusive organization where everyone truly belongs. Our global team of 46,000 talented individuals from diverse backgrounds builds unique success stories with us. 83% of employees feel happy working at JTI.

Job Description

We are seeking an experienced Key Account Associate to join our team in Hong Kong. As a Key Account Associate, you will be responsible for the planning, development, implementation, and fulfillment of channel and brand strategies to achieve volume and profitability objectives for assigned key customers.

  • You will propose specific objectives for each assigned client, aiming to achieve both JTI sales volumes and other types of objectives.
  • Pursue the maximization of the profitability of contracts with assigned clients, aiming to increase P4P share in remuneration.
  • Follow and update commercial conditions of assigned clients, considering their performance and external factors.
  • Handle budget planning and management under responsible channels with priority on accuracy with ROI maximization on spending.
  • Propose investments for each key client, in accordance with long-term/short-term strategies, financial calculations (P&L), and follow the implementation of negotiated and agreed conditions to conclude contracts.
  • Ensure that contracts are approved by specific functions within JTI – Finance, Taxes, Legal, etc., to avoid potential generation of subsequent damages, in the execution of these contracts.
  • Assist in demand forecast planning for responsible accounts.
  • Propose and control credit allocated to each customer, and collaborate with the financial department to ensure the company's cash flow.
  • Work together with operations teams to fulfill operational strategies (Sales Agent, logistics operations, centralized platforms) and ensure contract conditions are met during specific agreed periods.
  • Coordinate resources to implement, monitor, and maximize contractual benefits (JTI operational team, merchandising services, promotional activities, and implementation of KA programs).
  • Initiate, develop, and maintain a very good relationship with clients for business development through support in sales/deliveries, programs, communication with other relevant organizational functions/divisions (senior management, procurement, logistics, finance, legal, and operations).
  • Conduct regular meetings (Business Reviews) with KA's relevant functions and ensure alignment on deliverables and business objectives.
  • Monitor competition activity in each account and ensure that appropriate response strategies are formulated and implemented.
Requirements
  • Relevant experience preferably 2+ years in tobacco industry or FMCG industry in Hong Kong & Macau markets.
  • CVS management experience is a value-added but not a must.
  • University degree in Business Administration/Marketing or equivalent.
  • Fluent in Cantonese oral and written.
  • Good English speaking, listening, and writing.
  • Knowledge of category management.
  • Knowledge of Channel management (Planning & P&L proposals).
  • Customer Management skills.
  • Analytical and category data synthesis skills (financials, volumes).
  • Good sales and negotiation skills.
  • Good planning and organization skills.


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