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Enrolment Services Officer

1 week ago

Hong Kong Island, Hong Kong SAR China ABC PATHWAYS SCHOOL Full time

About ABC PATHWAYS SCHOOL

We aim to deliver high-quality educational services that empower students to succeed. Our team is dedicated to providing exceptional support and guidance throughout the student journey.

Job Role

This role supports the delivery of outstanding educational services by handling student enquiries, managing records, and providing administrative assistance.

Main Responsibilities

  • Manage student inquiries and concerns related to course options, enrolment, and other matters.
  • Maintain accurate and up-to-date student records and files.
  • Process student payments and handle related administrative tasks.
  • Offer tailored support to students and their families as needed.
  • Collaborate with colleagues to monitor student progress and identify areas for improvement.
  • Contribute to daily administrative duties to ensure seamless operations.

Qualifications and Skills

To succeed in this role, you will need:

  • A minimum of Form 6 or above qualification with relevant work experience in a customer-facing or administrative context.
  • Excellent proficiency in spoken and written English and Chinese languages.
  • Familiarity with Microsoft Office software applications (Excel, Word, PowerPoint).
  • Strong organizational and communication skills.
  • Ability to build rapport with students, staff, and parents from diverse backgrounds.
  • Flexibility to work a standard 5-day week including weekends as required.

Employee Benefits

  • Enjoy all Public Holidays off
  • Performance Bonuses
  • Attendance Incentives
  • Tuition Fee Discounts
  • Medical Benefits

Join Our Team

At ABC PATHWAYS SCHOOL, we foster a collaborative environment that promotes growth and development. If you're passionate about delivering exceptional student experiences, apply now