Enrolment Solutions Professional

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Aon Hewitt Full time

About Us


Aon Hewitt is dedicated to protecting and enriching the lives of people worldwide. As a united, inclusive, and diverse team, we strive to make better decisions that benefit everyone.


The Role


We are seeking an Executive, Employee Benefits Specialist to join our team. The successful candidate will provide administrative support in relation to employee benefits schemes, ensuring accurate and efficient processes. Key responsibilities include:

  • Reporting member changes to underwriters for Group Medical, Group Life, and Retirement Schemes.
  • Handling clients' enquiries on members' records.
  • Providing professional customer service and relationship building.
  • Ensuring all tasks adhere to internal and external agreed Service Level Agreements (SLAs).
  • Monitoring the administrative process for accuracy and efficiency.
  • Other ad-hoc tasks assigned by your supervisor.

Your Background


The ideal candidate will have:

  • A minimum of Form 7/DSE or above with 3 years working experience in Employee Benefits, preferably in a broker firm or insurance company.
  • A holder of FLMI or LOMA preferred or passed in IIQE Papers.
  • Customer-oriented with excellent communication skills.
  • Well-organized and detail-minded with good organization skills and effective interpersonal skills.
  • A good command of written and spoken English and Chinese.
  • Familiarity with computer skills, including MS Office (Word, Excel).

What We Offer


At Aon Hewitt, we value our employees' well-being and success. In addition to our comprehensive benefits package, we offer a dynamic work environment that promotes diversity and inclusivity. Our agile workplace allows you to manage your wellbeing and work-life balance, ensuring you can be your best self. Furthermore, all colleagues enjoy two 'Global Wellbeing Days' each year, encouraging time for self-care and growth.

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