Enterprise Solutions Sales Professional
2 weeks ago
Job Description:
About the RoleWe are seeking an experienced sales professional to join our team as an Account Manager, Customer Engagement Solutions. The successful candidate will be responsible for promoting SaaS-based AI solutions to high-level executives and decision makers.
Responsibilities:
- Demonstrate the transformative impact of AI on business operations and articulate complex technical concepts in a clear, compelling manner to drive strategic buy-in and adoption.
- Assess customer needs and present appropriate sales solutions, utilizing regional presales when necessary.
- Deliver effective sales presentations and product demonstrations to prospective customer management, including hosting site visits if required.
- Prepare sales order paperwork to ensure purchase orders reflect the correct configuration and solution for the customer and manage the order process through internal acceptance procedures.
- Maintain relationships with established customers by monitoring installed systems, developing strategies for revenue maximization through expansions, upgrades, and additional systems, and providing accurate and timely reporting of sales activities, forecasts, and pipeline status.
- Act in accordance with the Information Security Policy and Information Management Policy and Privacy Policy.
- Build and maintain strong and long-term relationships with clients.
- Initiate and manage the sales process from lead generation to contract closure by developing and presenting proposals and pitches.
Skills and Qualifications:
- Experience in selling SaaS-based AI solutions to key accounts within the territory, effectively building and leading engagement with relevant decision makers.
- Professional presentation and communication skills, both written and verbal in English and Cantonese are required with the ability to penetrate and establish relationships with customer's senior level executives.
- Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint.
- At least 5 years of direct sales experience within the enterprise software industry, selling complex software solutions and/or call center recording/monitoring systems.
- Must demonstrate a proven track record of sales success with high dollar value technology products/solutions.
- Proven experience selling SaaS based AI solutions.
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