IT Support Professional

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time
Job Description:

Aptitude Asia is seeking an experienced IT Support Professional to join our team in the Investment Banking sector.

As a key member of our technical support team, you will be responsible for providing high-quality troubleshooting services to our clients and ensuring that their technology needs are met.

The successful candidate will have a strong background in IT support and experience working with financial institutions. You will be proficient in Microsoft Windows, M365, VMware, and common desktop applications.

Responsibilities:
  • Provide onsite troubleshooting service on different devices
  • Conduct training sessions/workshop for new hires
  • Perform day-to-day PC administration and desktop services
  • Conduct regular system checking and operations
  • Handle administrative tasks including hardware inventory, report preparation, and system documentation
  • Liaise and coordinate with vendors for maintenance and services
Requirements:
  • Degree in IT or a related discipline
  • Minimum of 3-4 years of relevant working experience in Service Desk and IT support
  • Previous experience in financial institutions is an advantage
  • Proficiency in Microsoft Windows, M365, VMware, and common desktop applications
  • Good command of written and spoken English and Cantonese
Compensation:

We offer a competitive salary range of $50,000-$70,000 per annum, depending on experience.



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