IT Support Professional
2 weeks ago
Aptitude Asia is seeking an experienced IT Support Professional to join our team in the Investment Banking sector.
As a key member of our technical support team, you will be responsible for providing high-quality troubleshooting services to our clients and ensuring that their technology needs are met.
The successful candidate will have a strong background in IT support and experience working with financial institutions. You will be proficient in Microsoft Windows, M365, VMware, and common desktop applications.
Responsibilities:- Provide onsite troubleshooting service on different devices
- Conduct training sessions/workshop for new hires
- Perform day-to-day PC administration and desktop services
- Conduct regular system checking and operations
- Handle administrative tasks including hardware inventory, report preparation, and system documentation
- Liaise and coordinate with vendors for maintenance and services
- Degree in IT or a related discipline
- Minimum of 3-4 years of relevant working experience in Service Desk and IT support
- Previous experience in financial institutions is an advantage
- Proficiency in Microsoft Windows, M365, VMware, and common desktop applications
- Good command of written and spoken English and Cantonese
We offer a competitive salary range of $50,000-$70,000 per annum, depending on experience.
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