Online Sales and Marketing Coordinator
2 days ago
As an e-commerce specialist at GL Technologies (Hong Kong) Limited, you will play a key role in driving the company's online sales and marketing efforts. Your primary responsibilities will include managing multiple e-commerce platforms, supporting sales operations, and providing exceptional customer service. You will also assist in the planning and execution of online sales and marketing strategies to drive growth and engagement. Key Responsibilities:
- Manage multiple e-commerce platforms, ensuring seamless integration with existing systems.
- Support sales operations, including order processing, delivery coordination, and inventory management.
- Handle online pre-sales and post-sales customer service, addressing product inquiries, complaints, replacements, and refunds.
- Assist in the development and implementation of online sales and marketing strategies to drive growth and engagement.
- Analyze reports generated by e-commerce platforms to identify trends, opportunities, or issues.
- Monitor supply chain data to detect potential issues and provide alerts with corrective actions as needed.
Requirements:
- A university degree with a minimum of 2 years of experience in e-commerce or a related field.
- Foundational knowledge of e-commerce systems, with prior experience an advantage.
- Strong organizational and analytical skills with attention to detail.
- Ability to manage multiple projects effectively and meet deadlines with good time management skills.
- Excellent written and spoken communication skills in English, Cantonese, and Putonghua.
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