Luxury Retail HR Business System Analyst
4 weeks ago
Job Overview:
We are seeking a highly skilled Luxury Retail HR Business System Analyst to join our team at Classy Wheeler Limited.
About the Role:
The successful candidate will be responsible for overseeing application and integrations support for employee systems, managing external service providers to deliver quality system support and implementing enhancements and deploying patch releases to improve system performance.
You will participate in different employee systems projects ensuring that business needs are well understood and support project delivery. You will also oversee application and integrations support for employee systems including HRIS, Payroll, Employee Web Portal, Collaboration tool and Business Process Management system.
Key Responsibilities:
- Understand and analyze user requirements, confirm scope and document business requirements.
- Work closely with external service providers to implement system enhancements and upgrades to improve effectiveness and usage of the system.
- Collaborate with integration teams to manage employee data interfaces between core HRIS and other corporate systems.
- Act as tier-2 application support subject matter expert to manage incident and service requests raised by end-users, as well as facilitate business change requests for configuration changes.
- Support in project activities – facilitate application testing and liaise with internal users and external service providers to ensure deliverables meet requirements.
- Maintain good communication between vendors, business users and other teams.
Requirements:
- University degree in Information Technology, Business, HR or related disciplines.
- PMP or PRINCE2 certified is desirable.
- 3-5 years' experience as a Business Analyst or System Analyst for employee systems.
- Experience in HRIS, Payroll, Workflow Management and Web Content Management support.
- Experience in systems implementation/enhancement/configurations.
- Experience working at a Regional level (with multiple APAC countries).
- Experience in retail, hospitality or luxury retail desired.
- Knowledge in WORKDAY or any other HCM systems and Payroll is preferable.
- Vendor management experience is desired.
- Knowledge in Adobe CQ, PHP, Oracle and SQL, HTML is preferable.
Salary: Estimated salary: $80,000 - $110,000 per year, depending on experience and qualifications.
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