Strategic Client Solutions Lead

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China BNY Full time

Are you a seasoned professional with a knack for delivering exceptional client experiences? Do you thrive in a dynamic environment where no two days are ever the same?

We're seeking a talented Lead Analyst, Client Service to join our team in Hong Kong or Singapore. This exciting role requires a unique blend of technical expertise, business acumen, and interpersonal skills.

In this hybrid position, you'll support complex client accounts, serve as the primary point of contact, and resolve operational and technical issues. You'll also contribute to business development efforts, address client needs, and lead internal activities to enhance the client experience.

To succeed in this role, you'll need:

  • A Bachelor's degree or equivalent combination of education and experience.
  • 5-7 years of total work experience, preferably in Custody operational area or client services.
  • Excellent communication and problem-solving skills.

The ideal candidate will have:

  • Mandarin language proficiency for liaison with Mandarin-speaking clients in the greater China region.
  • A strong track record of delivering high-quality service to a specialized client base.

We offer a highly competitive compensation package, including:

  • A salary range of $120,000 - $180,000 per annum, commensurate with experience.
  • A comprehensive benefits program, including flexible global resources, tools for your life's journey, and generous paid leaves.

Becoming part of BNY means being part of a globally recognized organization that empowers its employees to grow and succeed. Join us in shaping the future of financial services and taking your career to new heights



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