Assistant Member Services Officer
2 days ago
Join to apply for the Assistant Member Services Officer role at YMCA of Hong Kong 2 weeks ago Be among the first 25 applicants Join to apply for the Assistant Member Services Officer role at YMCA of Hong Kong Get AI-powered advice on this job and more exclusive features. Maintain positive relationships with members, promptly address inquiries, and effectively handle complaints. Ensure smooth operations and high customer satisfaction by coordinating with various departments. Assist with departmental administrative tasks, organize monthly membership activities, and prepare member communications and promotional plans. Perform additional duties as assigned by the supervisor. Customer ServicesAssistant Member Services OfficerResponsibilitiesMaintain positive relationships with members, promptly address inquiries, and effectively handle complaints. Ensure smooth operations and high customer satisfaction by coordinating with various departments. Assist with departmental administrative tasks, organize monthly membership activities, and prepare member communications and promotional plans. Perform additional duties as assigned by the supervisor. RequirementsAssociation Degree/Higher Diploma or above in any discipline; Good communication in spoken English, Cantonese & Mandarin; Proficiency in Microsoft Office and Chinese typing. Strong team player, willing to learn, proactive, able to work independently. Willingness to work on shifts. 1 year of customer service experience is preferred. Fresh graduates are welcome. Immediately available is highly preferred. Whatsapp: Hotline: Email: Fax: BACKHow to apply?Interested parties please complete a Job Application Form and send it together with your resume stating the expected salary and earliest availability either by fax, email or mail to Human Resources Department, YMCA of Hong Kong, 41 Salisbury Road, Tsim Sha Tsui, Kowloon.All personal data provided by applicants will be treated in strictest confidence and used for recruitment purpose only.Full-time Application Form Part-time Application Form JOB OPENINGSSeniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Other Industries Religious Institutions Referrals increase your chances of interviewing at YMCA of Hong Kong by 2x Get notified about new Customer Service Officer jobs in Kowloon City District, Hong Kong SAR . Officer, Contact Center Customer Service Kowloon City District, Hong Kong SAR 3 days ago Customer Service Officer – South Island Line (Ref: ) Corporate Customer Service Executive (Part-Time) Customer Service Officer (High Speed Rail) (Ref: ) Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Officer, Customer Services (Phone Banking - General Banking) Kwun Tong District, Hong Kong SAR 1 year ago Customer Service Supervisor / Officer (Serviced Apartment) Central & Western District, Hong Kong SAR 3 weeks ago Customer Service, Assistant Manager (More than 1 opening) Wan Chai District, Hong Kong SAR 1 month ago Shenzhen, Guangdong, China CN¥7,000.00-CN¥9,000.00 2 years ago Assistant Customer Service Manager, Customer Relations Shenzhen, Guangdong, China CN¥5,000.00-CN¥7,000.00 2 years ago Customer Service Representative (Part-time) (Sunday Working) Customer Relations Officer (CS Hotline Operations) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Member Services Officer
2 days ago
Kowloon, Hong Kong SAR China YMCA of Hong Kong Full timeJoin to apply for the Member Services Officer role at YMCA of Hong Kong Continue with Google Continue with Google 4 months ago Be among the first 25 applicants Join to apply for the Member Services Officer role at YMCA of Hong Kong Serve as a liaison person to oversee the daily operation of Member Services Office and maintain a good relationship with members...
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Part-time Member Services Assistant
2 days ago
Kowloon, Hong Kong SAR China YMCA of Hong Kong Full timePart-time Member Services Assistant Responsibilities: Perform a variety of counter and clerical tasks in Member Services Office Promote memberships and member activities Handle facility booking, programme enrollment, enquiries and data entry Perform regular checking for venues and ensure the cleanliness and good condition of facility Provide quality services...
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Senior Officer
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Kowloon, Hong Kong SAR China Mandatory Provident Fund Schemes Authority Full timeOfficer (Member Protection and Services) – Customer Services Responsibilities To handle enquiries from the public received through telephone and service counters in relation to MPF and ORSO legislation/issues; To receive complaints from the public and compile complaint reports; To prepare draft reply for written enquiries; To receive and record views and...
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Member Protection
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Member Relations Manager/ Officer
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Kowloon, Hong Kong SAR China Mandatory Provident Fund Schemes Authority Full timeManager (Member Protection and Services) – Member Protection (2-yr contract) Monitor and supervise the processing of default contribution reports from trustees/eMPF Platform, issuance of payment notice, objections to payment notices by employers as well as statutory returns from trustees on enrolment of employers and self‑employed persons, personal...
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Kowloon, Hong Kong SAR China Experis Full timeHSBC - Senior Administrator, Member Services (up to 24K, 6 month contract) As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans...
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