Member Relations Manager/ Officer

A premier membership club in Hong Kong seeks a Senior Officer/Officer in Relations Management to enhance member experiences and customer loyalty. Ideal candidates have over 3 years of experience in hospitality or member services, possess excellent communication skills, and are fluent in Cantonese and English. This role focuses on onboarding new members,...

Senior Officer (Member Protection and Services) – Member Protection Investigate complaints and other cases in relation to non‑compliance of the Mandatory Provident Fund Schemes Ordinance with respect to member protection. Conduct inspections to detect MPF non‑compliance by employers / self‑employed persons. Collect evidence to substantiate the cases;...

Senior Officer/ Officer, Relations Management (Private Club) Summary: Our client is a pioneer and operator of an exclusive membership club in Hong Kong. To facilitate the operations of the club, they are looking for a Member Relations Manager/Officer (Private Club) to cultivate strong club-and-member bonding, and create extraordinary experiences to the club...

Officer (Member Protection and Services) – Customer Services Responsibilities To handle enquiries from the public received through telephone and service counters in relation to MPF and ORSO legislation/issues; To receive complaints from the public and compile complaint reports; To prepare draft reply for written enquiries; To receive and record views and...

A private club in Hong Kong is seeking a Member Relations Manager/ Officer to enhance member experiences and build strong relationships. The role involves attracting new members and cultivating loyalty among existing ones. Candidates should have at least 3 years in hospitality, possess exceptional communication skills, and be fluent in Cantonese and English....

Senior Associate/Associate, Member Engagement Add expected salary to your profile for insights Join our passionate team as Senior Associate/Associate, Member Engagement! Are you ready to thrive in a startup‑like dynamic workplace? Join us in making a difference in the lives of young adults with disabilities or SEN. As a crucial member of our Member...

A governmental organization in Hong Kong is seeking an Officer for Member Protection and Services within Customer Services. The role involves handling enquiries and complaints, preparing responses, and providing customer services at outreach programmes. Candidates should hold a recognized degree and have at least two years of relevant experience, along with...

A leading luxury lifestyle organisation in Hong Kong is seeking a Senior Manager / Head of Member Relations & Engagement to oversee member operations and enhance experiences for high-net-worth clients. The ideal candidate will have extensive leadership experience in luxury settings, with a demonstrated ability to drive member acquisition and retention...

Public Relations Officer (Ref. No.: PF/ ) Add expected salary to your profile for insights Attaining 5 subjects at Level 2 or Grade ‘E’ or above in HKCEE (including Chinese, English (Syllabus B) and Mathematics) orequivalent; and Construction works and experience in community engagement planning and coordination Liaise with Government Departments,...

Responsibilities Develop and maintain professionalism to deliver hospitality service for Club Floor guests. Build rapport with guests to secure repeated business. Perform check in/out and offer concierge service to guests. Provide breakfast and cocktail service to guests. Uphold the service standard and cleanliness of the lounge to guarantee guest...