Exclusive Club Member Experience Lead

Member Relations Manager/ Officer - Private Club Summary: Our client is a pioneer and operator of an exclusive membership club in Hong Kong. To facilitate the operations of the club, they are looking for a Member Relations Manager/ Officer (Private Club) to cultivate strong club-and-member bonding, and create extraordinary experiences for the club members to...

A premier membership club in Hong Kong seeks a Senior Officer/Officer in Relations Management to enhance member experiences and customer loyalty. Ideal candidates have over 3 years of experience in hospitality or member services, possess excellent communication skills, and are fluent in Cantonese and English. This role focuses on onboarding new members,...

A leading 24-hour gym brand in Hong Kong is looking for a passionate individual to deliver exceptional customer service and handle membership sales. Responsibilities include building strong relationships with members, ensuring compliance with club regulations, and maintaining the gym's cleanliness. Candidates must be Hong Kong Permanent Residents with...

Senior Officer/ Officer, Relations Management (Private Club) Summary: Our client is a pioneer and operator of an exclusive membership club in Hong Kong. To facilitate the operations of the club, they are looking for a Member Relations Manager/Officer (Private Club) to cultivate strong club-and-member bonding, and create extraordinary experiences to the club...

A leading luxury lifestyle organization is seeking a Senior Manager / Head of Member Relations & Engagement in Kowloon to oversee member operations in an exclusive private venue. The role involves leading a high-performing team, enhancing member experiences, and driving engagement through strategic partnerships. The ideal candidate has at least 8-10 years of...

A prestigious private club in Hong Kong is looking for a dedicated Service Leader to provide exceptional customer service to VIP members. You will lead a team in daily operations of the lounge and ensure smooth functioning while addressing inquiries and complaints. The ideal candidate should have a minimum of 4 years in lounge operations and strong...

A private sports club in Kowloon is seeking a Purchasing Officer to handle procurement activities. This involves sourcing and purchasing club requirements, negotiating with vendors, and maintaining compliance with procurement policies. Candidates must have at least 3 years of experience in hospitality purchasing, strong communication skills, and proficiency...

A leading company in CRM solutions in Hong Kong seeks a skilled CRM Executive. You will manage CRM offers and campaigns, design segmented journeys, and develop premium member experiences. The ideal candidate should have a degree in Marketing or Business, with 3–5 years of experience in CRM campaign management and strong analytical skills. You will work...

SENIOR CLUB OFFICER / CLUB OFFICER / ASSISTANT CLUB OFFICER (Residential) Harriman Property Management Limited (PMC Licence Number: C- ) , a wholly‑owned subsidiary of Wheelock Properties, is a leading property management company in Hong Kong. With a history spanning over 55 years, our commitment to quality service has been recognised through numerous...

A well-known international hotel in Hong Kong seeks a Guest Relations Officer to deliver exceptional hospitality service for Club Floor guests, manage check-ins and outs, and maintain service standards. Candidates should possess experience in hotel management and customer service. This role offers unique opportunities to interact with guests and ensure their...