Senior Events Sales Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time
Career Opportunities: Senior Events Sales Manager / Events Sales Manager (171139)

Requisition ID 171139 - Posted - Hong Kong SAR - Kowloon Shangri-La, Hong Kong - Sales & Marketing - Permanent

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Senior Events Sales Manager / Events Sales Manager

As a Senior Events Sales Manager / Events Sales Manager, we rely on you to:

  • Act as a part of COE-Events Management Team to drive catering revenue through effective space management for Kerry Hotel Hong Kong focus, while supporting business opportunity for other Shangri-La hotels in Hong Kong.
  • Identify and develop business opportunities for events.
  • Actively promote and cross-sell our network of hotel properties in Hong Kong, including but not limited to room accommodations, food and beverage packages and event space.
  • Create customized proposals that align with client needs and budget.
  • Conduct regular market analysis to identify trends and competitive positioning.
  • Practice up-selling at all opportunities to maximize revenue.
  • Ensure effective communication with clients and internal departments.
  • Provide exceptional customer service, ensuring client satisfaction to encourage repeat business.
  • Actively participate in achieving the departmental goals through up-selling which contribute to budget.
  • Provide feedback on market trends & keep updated on client relationships and overall business goals.
  • Perform other special projects and duties as assigned by the supervisor.
  • Collaborate with marketing to develop targeted campaigns and promotional materials.
  • Monitor and report on sales performance metrics, adjusting strategies as necessary.
  • Train and mentor junior sales staff on effective sales practices and client engagement.

We are looking for someone who has:

  • Bachelor Degree in Hospitality Management or other related disciplines.
  • Minimum 6 years of catering experience with at least 3 years supervisory experience; proven records in generating revenues and handling events logistics.
  • Aggressive individual with good initiative, organized and able to work under pressure.
  • Revenue driven mindset and attention to detail.
  • Strong communication and interpersonal skills.
  • Good command of written and spoken English, Cantonese and Putonghua.
  • Candidate with less experience will be considered as Events Sales Manager.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.

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