VIP Deskside Support Team Lead

Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook. Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify, investigate, and solve problems or incidents in accordance with established...

Job Duties: Provide desktop on-site support services for the VIP service area according to the specified service level requirements; Provides deskside support services covering PCs, printers, corporate phones, software, VC settings and VIP user support. Establish support agreements with the supplier list to provide product-level technical advice and...

Our client is a leading IT solutions provider. Deskside Support Engineer Responsibilities Provide technical support of daily desktop support/mobile devices and problem resolution Perform IT helpdesk support including call handling, troubleshooting, follow-up action, coordination and escalation Good knowledge of current Microsoft Windows operating systems and...

A leading IT services company in Hong Kong is looking for a Senior IT Support Officer on a 6-month contract to manage a 24-hour hotline for VIP users and administer user accounts. Candidates should possess a tertiary education in computer science and significant IT service experience, preferably in Banking or Finance. Proficiency in spoken English,...

Responsibilities Provide onsite technical support and troubleshooting to end users on hardware, software, and related computer services. Perform monitoring of IT equipment status. Manage hardware and software inventory. Coordinate with level‑2 support team and vendors to resolve technical issues. Execute ad‑hoc tasks as requested. Requirements Diploma or...

A leading healthcare provider in Hong Kong is seeking a Customer Service Advisor to serve VIP clients. In this role, you'll handle enquiries and support clients with insurance-related needs. Candidates should possess a Bachelor’s degree, valid insurance license, and a minimum of 2 years in customer service. Proficiency in English, Mandarin, and Cantonese...

About BTSE BTSE Group is a leading global fintech and blockchain company that builds innovative technology and infrastructure. BTSE empowers businesses and corporate clients with advanced tools needed to excel in a rapidly evolving market. The company pioneered trading technologies adopted across the industry, setting benchmarks for performance and security....

A luxury retail company in Hong Kong is looking for a Client Relations Supervisor to enhance its VIP customer experience and boost client loyalty. This role involves leading innovative client engagement events, overseeing daily lounge operations, and collaborating with the sales team to align initiatives with sales goals. The ideal candidate will have over 5...

Overview Our client, a prestige private club, is seeking a dedicated and customer-focused Service Leader with a strong background in hospitality to join their team. This is an excellent opportunity for a proactive and motivated individual with a passion for problem-solving and delivering exceptional customer service. 5-day work week Gratuity bonus with good...

A luxury hotel in Hong Kong is seeking a skilled Concierge Supervisor to enhance guest experiences. Responsibilities include supervising concierge duties, engaging with VIP guests, and handling guest concerns with professionalism. Ideal candidates will have at least 3 years in the hotel industry, a Higher Diploma, and strong interpersonal skills in both...